How do I get started?
Step 1. Complete the access request forms.
Hand delivered the completed access request form to the school. Notarized forms can be mailed to your child’s school. Download the Notary Public Form
(mailed to school) or Photo ID Form
(hand-delivered to school). Turn in completed forms to Ms. Jones at the Front Desk. For assistance and troubleshooting, please visit the Media Center. Step 2. Wait for your access letter and instructions.
Once your child's school has verified your forms, they will provide you with a welcome letter and a Quick Guide
Quick Guide. Step 3. Create a Parent Portal account.
Use the information you received in your letter to create your Parent Portal account. For help creating an account, download directions
. When you are ready, you can create an account here: wcpss.powerschool.com/public
Step 4. Link your students to your account.
Once you’ve created your Parent Portal account, use the access ID and password provided on the letter from the school to view your child’s data. Does your access ID and password still not work? Make sure you’ve created your Parent Portal account first. Still having issues? Download and read the directions.Step 5. Need Help?
Please review the FAQs below prior to contacting the school for assistance. Questions regarding grades can be e-mailed to your child’s teacher.
Frequently Asked Questions
Q: I haven’t received an e-mail from the system after requesting password reset.
Please report this issue to your child’s school. They will contact our technology department to investigate the issue.Q: I am having trouble with the parent portal account. Where do I get help.?
Parents should contact their school directly or visit the schools’ web site. Q: What happens if I can’t locate the letter that has my child’s access codes on it?
Parent will need to contact the school to receive the access ID and password.Q: What if I can’t remember my username and password?
Click 'Having trouble signing in' on the login page. You will be asked to enter your username to reset your password. You will need to enter your e-mail address if you have forgotten both your username and your password. Information will be sent to your e-mail address.Q: What is the web page for the parent portal?
Go to https://wcpss.powerschool.com/public/Q: Where does my child log in for the student portal?
Students and parents use the same web site to sign in: https://wcpss.powerschool.com/public/Q: Where can I find the WCPSS Home Base/PowerSchool portal link
Visit: https://www.wcpss.net/parents/homebase/Q: How do I add my student to my Parent Portal Account?
Please download the Parent Portal User Guide. Q: Will my child still have access if I do not create an account?
Students will be provided information to access their data even if parents do not request access.Q: When will elementary schools provide access to the Parent Portal?
A time line for elementary access has not been determined.Q: Why can't I access my SPAN account?
SPAN was linked to our old student information system (NCWISE). In July, the state of North Carolina moved to a new student information system called PowerSchool. The Parent Portal for PowerSchool will be delivered through Home Base. Access codes will be provided to you by the school.Q: How will I get my class schedule?
Your school will provide class schedules and other details related to the opening of school.Q: Why can’t I locate my school on the iPad or iPhone application?
If you cannot locate your school, enter the following server information in the server settings: wcpss.powerschool.com or enter the zip code for the district office - 27518.
Security and Privacy
In order to maintain full compliance with the U.S. Family Educational Rights and Privacy Act (FERPA), all Home Base users are required to access Home Base using their own account. Student data is not accessible by anyone who does not have the authority to do so. Students have access to their own data, and any parent or legal guardian may also request access. If there is a situation where a parent or legal guardian should not receive access to student data
, please notify the school immediately.