• Parent Instructions

    PowerSchool/NCEdCloud

     

    Claiming Your PowerSchool/NCEdCloud Acccount (First Time Users)

    1. Using Google Chrome or Firefox, first clear your browser history then go to the SHS homepage.
    2. Click on the Parents tab along the top.
    3. Scroll down and click on PowerSchool/NCEdCloud. This will take you to the PowerSchool log in site.
    4. Click the Create Account tab and follow the prompts.
    5. You will be able to link all your students to your account. Under the section “Link Students to Account”, enter the Access ID and Access Password exactly as it is printed on your PowerSchool/NCEdCloud letter. (SHS Student Services can provide you with the letter, if needed.)
    6. Each students school can provide you with a letter that includes Access ID and Access Password.
    7. For assistance, please use this link: Home Base (PowerSchool) Help

     

    Resetting Your NCEdCloud Account (if you have already created an account)

    1. Using Google Chrome or Firefox, first clear your browser history then go to the SHS homepage.
    2. Click on the Parents tab along the top.
    3. Scroll down and click on PowerSchool/NCEdCloud. This will take you to the PowerSchool log in site.
    4. Click “Forgot Username or Password” and follow the prompts.
    5. Your reset information may go to your SPAM or JUNK folder.
    6. For assistance, please use this link: Home Base (PowerSchool) Help