Crisis Services- Mental Health/Suicide Prevention Hotlines
Hopeline: Call (24/7) or Text (M-F 10am - 10pm): 919-231-4525 or 877-235-4525
A free and confidential crisis and suicide prevention helpline that offers crisis intervention, supportive and non-judgmental active listening, gentle and understanding discussion of crisis resolution, and referrals to appropriate community resources.
National Suicide Prevention Lifeline: 800-273-TALK (8255)
The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.
Warning Signs for Suicide:
- Verbal or written threats of suicide
- Changes in personality
- Previous suicide attempts
- Sleep disturbances
- Changes in eating habits
- Drop in school performance
- Use of drugs or alcohol
- Giving away possessions
- Feelings of hopelessness or helplessness
- Themes of suicide, death, or depression in essays
- Withdrawal from family, friends, or prior or artwork interests
What to do:
- Listen and express concern in a nonjudgmental way.
- Show that you care.
- Take action—get them connected with professional help.
- Take suicide threats seriously.
- Ask questions openly (“Do you have a plan to hurt yourself?”).
- Stay with them until you can get them with an adult or a professional. (“Will you talk to someone who can help?”). If you are at school, see a staff member immediately and they will connect you with Student Services. If it is outside school hours, please see below (Resources that can help).
What not to do:
- Do not keep threats a secret.
- Do not leave the friend alone.
- Do not think this is a joke.
- Do not try to be a therapist. Tell a trusted adult.
Crisis Textline: Text any message to 741741
Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information.
The Trevor Project: 866-488-7386
Crisis Intervention and Suicide Prevention for LGBTQ Youth.
The world’s first virtual crisis center.
Crisis Services- Mental Health Local Emergency Facilities
To access mental health or substance abuse services, call the 24-hour access line at 800-510-9132.
107 Sunnybrook Road, Raleigh
Crisis and Assessment Service (CAS) is available 24/7/365 days a year for walk-ins and for those escorted by first responders. CAS will provide emergency psychiatric evaluations for those individuals experiencing acute mental health and/or substance abuse crises.
Holly Hill Hospital
Children's Hospital : 201 Michael J. Smith Lane, Raleigh
No-cost confidential psychiatric assessments are available 24/7/365 days a year.
If you have private insurance, we recommend that you contact your insurance provider for provider referrals. A sortable list of local participating mental health providers can also be found on Psychology Today.
Wake Behavioral Urgent Care
1002 Dogwood Drive, Zebulon, NC, 27597-6814
Transitions Grief Care
Support in the grieving process over the death of a loved one.
Wake County Social Service Resources
Wake Network of Care is an online database that is a one-stop shop for resources, assistance, health information, and advocacy tools. Locate Wake County programs and services, crisis services, and a health library.
Need help in getting services in Wake county? Click here for a directory of agencies that can help families with resources, including mentoring, medical needs, housing, and mental health: Wake County Agency Guide (English); Wake County Agency Guide (Spanish)
The Catholic Parish Outreach has compiled a helpful Resource Guide that lists a variety of assistance sources, including shelters, clothing, and financial assistance. (Spanish Resource Guide)
Need help in getting services in Wake county? Click here for a directory of agencies that can help families with resources, including mentoring, medical needs, housing, and mental health: Wake County Resource Guide
To access social services in Wake County, click here: Wake County Human Services
Another way of finding community services and referrals is by calling United Way's Referral Line by dialing 2-1-1. They are open 24 hours a day, 365 days a year.
For any financial or housing assistance from the City or County, families should contact Coordinated Entry by phone at 984-344-9599, and select option 4, then leave a message. Intake workers will figure out what program is appropriate to assist you. Wake County Human Services has also published a list of Additional Housing Resources.
Homelessness & Families in Transition
These two guides explain what educational rights students have when they and their families face temporary or transitional housing situations. Click here for copies of the guide in English and in Spanish. Additional information can be found in this Resource Guide.
Haven House: https://www.havenhousenc.org/
Haven House operates 11 programs that help more than 1,200 youth in need each year to overcome their challenges and find a path to success. Whether they are experiencing homelessness, a crisis at home or school, gang involvement, or problems involving the juvenile justice system, they help youth identify their goals, connect with needed resources, and build skills needed for long-term success.
600 W. Cabarrus St
Raleigh, NC 27603
Additional information can be found below:
Family Shelters & Transitional Housing Programs
Prevention & Financial Assistance
Learn more about the following topics:
Greater Good's Guide to Well-Being During Coronavirus
Helping Your Family De-stress During Coronavirus Uncertainty
How Teenagers Can Protect Their Mental Health During Coronavirus
Mindfulness Resources: Helps with stress, anxiety, finding balance
Self-Injury Help Guide
Teen Mental Health
Teen Line: 310-855-HOPE / 310-855-4673 or Text “TEEN” to 839-863
Call if you have a problem or just want to talk to another teen who understands.
National Runaway Switchboard: 800-621-4000
Dating and Healthy Relationships
Foster Care Support
Social Media Responsibility
Substance Abuse & Domestic Violence
Southlight - Prevention, Education, and Treatment Services offered in the Triangle
National Drug Helpline – 844-289-0879
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline – 800-662-HELP (4357)
The Partnership for Drug-Free Kids – 855-DRUG-FREE (378-4373)
Al-Anon and Alateen - For friends and families of problem drinkers
Interact of Wake: Domestic Violence and Sexual Assault Support that utilizes the following hotlines
Domestic Violence 24/7 Crisis Line: 919-828-7740 or 866-291-0855
Sexual Assault 24/7 Crisis Line: 919-828-3005 or 866-291-0853
Solace Center 24/7 Crisis Line: 919-828-3067 or 866-291-0854
Spanish 24/7 Crisis Line: 844-203-8896
Drug Abuse Facts for Teens
Drug Abuse Information for Parents
Drugs: The Real Facts
LGBTQ+ Youth Resources
GLBT National Help Center: GLBT National Youth Talkline: 1-800-246-PRIDE (7743)
GLBT National Hotline: 1-888-843-4564
Serving the LGBTQ+ community by providing free & confidential peer-support and local resources.
Trans Lifeline: 877-565-8860
Dedicated to the well being of transgender people, the hotline is staffed by transgender people.
Websites providing resources and support for LGBTQ+ youth
GLBT Teens: Facts for Teens and Their Parents
It Gets Better Project
Parents, Families & Friends of Lesbians & Gays (PFLAG)
StopBullying.gov: Information for LGBT Youth
Bullying is unwanted, aggressive behavior that involves a real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated, over time. Bullying includes actions such as making threats, spreading rumors, attacking someone physically or verbally, and excluding someone from a group on purpose. How can you help as a student? If you see bullying, talk to a trusted adult for help. Help the person being bullied by offering support and getting help. Always be kind and respectful to others, and set up a good example for others to model.
WCPSS Bullying Prevention
Websites about Bullying:
Teens Against Bullying
Positivity Page by DoSomething.org Take a stand against cyberbullying and promote the nice things your classmates do for each other.
Report it! Are you being bullied or harrassed, or do you know someone who is being bullied or harrassed? Tell a trusted adult. If you don't feel comfortable talking, you can fill out a report form. You can do it anonymously if you don't feel comfortable putting your name down. Click here for the Bullying Report Form.