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    FAQ 

    Frequently asked questions to inform you on common transportation procedures.
    Visit WCPSS TRANSPORTATION for detailed information.  
     
     
     
    Where can I view my child's bus stops? 
    Every student has access to Infinite Campus. I've they have not yet logged on they may view our homepage banner for instructions. In Infinite Campus, there is a transportation tab which will have their routes listed. If the route is not listed it is because the parent has not applied for a bus on the wcpss transportation site or they have applied but are in the processing period. Please keep in mind bus assignments can take up to 10 days to process. 


    Can students ride an alternate bus home other than their assigned bus?
     After the first month of school, transportation-eligible bus riders may request service to a before or after school care provider for the duration of the school year as an alternative to their student's home address of record. Requests are reviewed in the order received, and any approval for an alternate stop is for the current school year only. Parents/Guardians must resubmit each year. As priority is given to transportation-eligible students requesting service to and from home to school, it may take several weeks to process your request. We urge parents to be patient as routes settle at the start of the school year. Please do not submit duplicate requests as this will delay our ability to respond to your initial request.

    You may see all transportation-related information and make a request HERE.    

    What time should I have my child at the bus stop?
    Students should be ready and waiting for the bus at least 10 minutes before the bus is expected to arrive. Parents can anticipate a stop time based on the route start time, estimating three minutes between stops. During the first weeks of school, exact times will slightly fluctuate.

    How can parents contact transportation?
    Parents can fill out our online form:www.wcpss.net/bus-support. This form can be utilized to report bus delays, route questions, lost items and general inquiries.

    How can I change my child’s bus stop?

    Parents or guardians who are seeking a change to the location of the bus stop can make that request electronically online at www.wcpss.net/transportation.
     
    My child is a Transfer Student. How do I add a stop?
    A stop must be an existing stop with a sidewalk and room on bus.
     
    How do I keep track of my child's bus each day?

    • Bus routes will no longer be posted online. You can access transportation information via Campus Parent in Infinite Campus.

      Don't have a Campus Parent account? Check your email for an email from SIS-Notification for instructions to create your account. Once you have your Campus Parent account set up, follow these instructions to access your student's bus route information:

      1. In the left-hand menu, scroll to the bottom and click on More.
      2. A link to Transportation will be visible.
      3. Click on Transportation to open the details.
      4. Your child’s bus route and stop information will be displayed.

      Stop times: Stop times will vary during the first weeks of school. Students should be ready and waiting for the bus at least 10 minutes before the bus is expected to arrive.

      Bus schedules: We urge parents to be patient as routes settle during the first few weeks of school. With students becoming familiar with this new routine, bus routes may take more time.

      Questions?: Contact Transportation.

    Here comes the Bus App 
    You may download this app for live updates and GPS tracking. You will need the information below: 

    • WCPSS Code=67500

    • Vendor Transportation=67501

    How are stops and routes established?

    • Bus stops are located no closer than two-tenths (.2) of a mile apart, unless safety hazards exist. 
    • In the interests of safety and efficiency, buses will in general be routed on main thoroughfares. 
    • Buses are generally prohibited from traveling into cul-de-sacs. 
    • To the extent possible, bus stops are located on corners.

    The presence of factors that may endanger the safety of students will be considered when the location of a stop is designated (Refer to R&P 7125).

    You can find live bus updates by visiting www.wcpss.net/transportation on the WCPSS website so that you are aware if a bus is late, using a substitute driver or experiencing any incident that would result in a modification in service.

    At Wakefield High School, student safety is our top priority. It is important that students adhere to all rules and regulations while being transported on a school bus. School transportation is a privilege, not a right. While on the bus, students must follow school rules as well as the directions of the bus operator.

    The following conduct is prohibited:

    • Delaying the bus schedule
    • Fighting, smoking, using profanity, or refusing to obey the driver’s instructions
    • Tampering with or willfully damaging the school vehicle
    • Possessing or using unauthorized drugs or intoxicating beverages
    • Getting off at unauthorized stops
    • Distracting the driver’s attention by participating in disruptive behavior (talking loudly, yelling, throwing items, etc.) while the vehicle is in operation
    • Failing to observe established safety rules and regulations
    • Willfully trespassing on a school bus
    • Throwing objects out of the bus window
    • Students are not permitted to ride a bus for any reason on which they are not assigned. School Board Policy 7105 specifically states, “Students will be transported to and from only one address, which is the address submitted when the student is registered.”


    The Transportation Department and Wakefield High School have the right to add additional rules or requirements as deemed necessary for the safety of all students. School administrators will handle disciplinary problems reported by the driver.

    Students who violate any of the above rules may be removed from the bus and/or receive additional school-based consequences. Furthermore, repeated or serious violations of the transportation rules may result in a short-term suspension as well as a permanent removal from the bus for the remainder of the school year.

    If you need further information regarding transportation at our school after having gone through all the resources above, you may contact our transportation administrator. 

    Denise Colón (dcolon@wcpss.net) (919-398-3508)