• Conn Magnet Elementary School and WCPSS the SchoolMessenger notification service to send important information to families through phone calls, email, and text messages.

    • General school news and updates are shared by email and text message.
    • Urgent information is shared by a phone call.

    It is imperative that you are receiving these notifcation as they include a great deal of vital information involving your child.

     

    I am not receiving messages. How do I sign up?

    Parent/Guardian contact information is uploaded from the WCPSS student information system, PowerSchool, each morning. If you are not receiving messages, contact your student’s school to verify and/or update your contact information.

     

    According to the school, my contact information is correct, but I am not receiving messages.

    Email

    • If you are not receiving emails and your contact information is correct, you may have accidentally unsubscribed. Email smsubscribe@wcpss.net to re-subscribe to messages.

    Text Messages

    • You must opt-in to receive text messages. To opt-in, text YES to 67587.
    • You will not receive any text messages from WCPSS if you do not opt-in.

    NOTE: The school district does not pay for your text message fees that may be charged for sending or receiving text messages. Check with your wireless carrier for possible charges.

     

    What is a SchoolMessenger parent/guardian account?

    Your SchoolMessenger account is a free and easy way to stay connected with events at your student’s school and WCPSS.

    • Review recent voice, text and email messages sent by the district and your student’s school.
    • View your contact information.
    • Manage your contact preferences.

    Visit https://go.schoolmessenger.com to create an account. You must use the email address entered in PowerSchool for your student. View SchoolMessenger: Parent Account Setup for step-by-step instructions (English | Spanish).

     

     

    CONTACT INFORMATION

     

    What contact information is used?

    Contact information is uploaded to the SchoolMessenger system from the WCPSS student information system, PowerSchool, each morning. The following contact information is used: Parent’s/Guardian’s home phone numbers, cell phone numbers, email addresses, and student’s home phone number.

    How do I update my contact information?

    Notify your student’s school of any information changes. Once the information has been updated in PowerSchool, it takes one school day for the information to update in SchoolMessenger.

     

    SCHOOLMESSENGER ACCOUNT

     

    Why should I create a SchoolMessenger account?

    Your SchoolMessenger account is a free and easy way to stay connected with events at your student’s school and WCPSS. You can review recent voice, text and email messages sent by the district or your student’s school, manage your contact preferences, and set your mobile devices to display when new communications arrive. Access your account from the web or from any Internet-enabled device using the SchoolMessenger app available in the Apple App Store or Google Play Apps.

    How do I sign up for my SchoolMessenger account?

    Visit the SchoolMessenger website at http://go.schoolmessenger.com. Create an account by clicking Sign Up at the top right.

    Important: You must use the email address you provided to your student’s school

     

    EMAIL MESSAGES

     

    How do I subscribe to receive emails?

    When email is a part of the broadcast, the message is automatically sent to the guardian email addresses associated with the student. Contact your student’s school to ensure the email addresses are correct. Next, sign into your SchoolMessenger account to set your notification preferences.

    I changed the email address that is associated with my student. What are my next steps?

    First, contact your student’s school to update your information. Next, visit the SchoolMessenger website at http://go.schoolmessenger.com to create a new SchoolMessenger account and to set your contact preferences again.

     

    I accidentally clicked the "Unsubscribe" link in an email message I received from the school. How do I start receiving messages again?

    If you have mistakenly unsubscribed from messages, email smsubscribe@wcpss.net from the email address associated with your student to re-subscribe.

     

    TEXT MESSAGES

     

    How can I opt-in to receiving messages?

    Text YES to 67587 from the cell phone you wish to receive text messages on. You will receive the following confirmation message: You’re registered 4 SchoolMessenger notifications. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Msg freq varies. schoolmessenger.com/txt

    Important: The phone number must be associated with your student in PowerSchool to receive text messages from the school and the district.

    I received a text message that says it's from SchoolMessenger. What does it mean?

    An opt-in invitation message was sent by WCPSS using SchoolMessenger from 67587 and said: Wake County Public Schools alerts. Reply Y for aprx 3 msgs/mo. Txt HELP 4 info. Msg&data rates may apply. See schoolmessenger.com/tm

    To continue receiving text messages, reply with Y. If you don’t reply, you will not receive any future texts alerts from SchoolMessenger.

     

    I changed my cell phone number. Do I have to opt-in again?

    Yes. Contact your student’s school to update your information and then text YES to 67587 to opt-in using your new phone number.