WCPSS Volunteer Information
WCPSS Volunteer FAQ
Q: What do I need to do?
A: All volunteers must register and have an approved criminal background check prior to volunteering in the Wake County Public Schools System (WCPSS). It’s easy! Registration usually takes 5–10 minutes, and reactivation (which needs to be done every school year) usually takes 5 minutes or less.
Q: Where can I register?
A: For security reasons, you may only register on our school intranet. This is available on computers at WCPSS campuses. At WFHS, check in at the office and then stop by our Media Center. (At any other school, just stop by the school’s main office and ask about volunteer registration.)
Q: When can I register?
A: The WCPSS volunteer system will be open daily for registration from July 6, 2016, through October 30, 2016 for 24 hours a day.
From November 2, 2016, through April 29, 2017, the volunteer system will be open on Mondays only, from 8:00 am to 4:00 pm. (The media center at WFHS closes at 3 p.m.)
Q: What information do I need when registering?
A: Please bring your driver’s license (you may need the number) and know your Social Security number.
Q. Who doesn’t have to register?
A. People who visit for single or random occasions such as awards assemblies may sign in as visitors, not volunteers.
Q: Do I have to register at each school where I have children?
A: No, you only need to register once. Please be sure to list all your children and the schools they attend so that each school can be notified of your clearance status.
Q: How can I find out if I have been approved?
A: Please call or visit our school’s main office. The staff receives an updated list of approved volunteers regularly.
Q: How long will it take until I find out if I am cleared?
A: The amount of time it takes to process volunteer requests and background checks varies depending on the volume of requests; most requests are processed within 2–3 weeks. The highest volume occurs at the beginning of the school year. Parents and other volunteers are encouraged to register as early in the school year as possible.
Q: Can I volunteer at WFHS while I am waiting for notification?
A: No. Unfortunately, all volunteers must register and receive clearance notification before volunteering at their children’s schools. This is per WCPSS Board policy.
Q: I am a WCPSS employee. Do I need to register if I want to volunteer in my child’s school?
A: No. WCPSS employees do not have to register as volunteers to perform volunteer roles outside of their job assignment, such as volunteering for their own child’s school and/or class.