• If you are a parent/guardian needing assistance with technology, please contact your child's teacher.

     

    🔌Chromebook Chargers

    • If your student needs a replacement charger for their Chromebook, we can help!
    • Replacement Chromebook chargers are now available for students in the media center.
    • Please inform your child's teachers that they need a replacement charger and we will help them acquire their new one.

     

    💻NEW to WCPSS & NEEDS a Chromebook

    • The parent/guardian needs to fill out a request for a device using this information.
      • Call the Help Desk at 919-664-5700 (the HelpDesk will be staffed to take calls weekdays from 7:00am -5:00pm)
    • The device will then be sent to OCE and assigned to the student.
    • A device will be assigned to your student, dropped off at their classroom, and no further action is needed.

     

    💻Already WCPSS Student But NEEDS a Device (never had one before)

    • The parent/guardian needs to fill out a request for a device using this information.
      • Call the Help Desk at 919-664-5700 (the HelpDesk will be staffed to take calls weekdays from 7:00am -5:00pm)
    • The device will then be sent to OCE and assigned to the student.
    • A device will be assigned to your student, dropped off at their classroom, and no further action is needed.

     

    💻Current WCPSS Student Chromebook Isn't Working

    • The parent/guardian will need to contact their child's teacher and explain the issue.  The teacher will then pass it on to our technology contacts here at Olive Chapel Elementary.
      • Parents can call the Help Desk at 919-664-5700 (the HelpDesk will be staffed to take calls weekdays from 7:00am -5:00pm)
    • When it’s repaired and returned, the device will be dropped off at the student's classroom, and no further action is needed.