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Records Request

Effective June 1, 2019, in an effort to provide an enhanced and more secure service for our transfer students, all records requests for our former students must be made online using our new student record request system, K12 Transfer, by Scribbles Software.

Official records requests submitted by fax, phone, email and mail will no longer be accepted.


The new K-12 Transfer application was activated on June 1, 2019. It is a secure, self-service application that requires the following steps:

  • Site Access. Go to Scroll down to the K-12 Districts. Select the following to get started if you have not created an account.
  • Account Creation. Each person requesting records from Wake County Public Schools is required to set up an account. You must use your school email address. Personal email addresses will not be accepted.
  • Verification. Once the account is set up, there is a verification process that takes about 24 hours to complete. You will receive an email notification once your account is verified. You only need to be verified once, then you may submit as many requests as you need.
  • Submit Request. When you receive the “verification complete” email notification, you are then able to log in to the K-12 Transfer application and submit your requests to Wake County Public Schools. We enforce this verification process to keep students safe.
  • Processing Time. Wake County Public Schools will process your request electronically within 10 business days. You will receive an email notification once the request has been processed.
  • Downloading. When you receive the “processing complete” email, you will need to log in to the K-12 Transfer application to download the student record you requested.


All Wake County Public Schools have activated the K12 Transfer product from Scribbles Software as an addition to the online process for transcript requests. We know this is a new process. If you have any issues setting up your account or questions about the process, please contact