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Teacher Tech Tips
WCPSS Help Desk Information:
Phone Number: 919-664-5700
Email: helpdesk@wcpss.net
Wake County Technology Website/Information: WCPSS Technology Site
Wake ID & Network Password:
-How to Reset Students Passwords in your Teacher Wake ID Portal: Video: Reset Wake ID Password
Written Directions: Directions on How To Reset Passwords
-How to Reset Students Passwords for Network: Video: Reset Network Password
How to Load Printers:
-Directions on How to Load Printers on Computers: Directions for Printers
Directions on How To Put in a Help Desk Ticket:
Video on How to Submit a Help Desk Ticket
Digital Resources Approval
Tech Tutorials
Student Email Troubleshooting:
Google Tips:
How to Force To Make A Copy in Google Forms/Docs
Video on How to Set Up a Google Meet
Google Meet: Quick Start Guide for Staff
Best Practices for Using Google Meet for Students & Teachers
Google Meet: Quick Start Guide for Students
Canvas Help:
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This document outlines the Beginning of the Year Canvas expectations
Additional Resources:
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Need help setting up your 2023-24 Canvas courses? Register for a Canvas Campout during summer workdays.
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Visit the Canvas Learning Opportunities page for professional learning around Canvas.
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Have questions or need further support? Reach out to your Area Digital Learning Coordinator.
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For more information, visit the Canvas Expansion page.
- Canvas Blueprint Courses/Cross Listing
Tech Handbook for Subs
WCPSS Digital Resource Library:
WCPSS Digital Resource Library
Troubleshooting Laptops:
Issue: If mouse or sound doesn't work...
Solution: Try to restart device
Issue: No logins available
Solution: Hit F8
Airplane Mode: OFF
Wireless Radio: ON
Bluetooth: OFF
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Select a School...
Select a School
- Abbotts Creek Elementary School
- Adams Elementary School
- Alston Ridge Elementary School
- Alston Ridge Middle School
- Apex Elementary School
- Apex Friendship Elementary School
- Apex Friendship High School
- Apex Friendship Middle School
- Apex High School
- Apex Middle School
- Athens Drive Magnet High School
- Aversboro Elementary School
- Baileywick Road Elementary School
- Ballentine Elementary School
- Banks Road Elementary School
- Barton Pond Elementary School
- Barwell Road Elementary School
- Baucom Elementary School
- Beaverdam Elementary School
- Bowling Road Elementary School
- Brassfield Elementary School
- Brentwood Magnet Elementary School
- Briarcliff Elementary School
- Bridges Program
- Brier Creek Elementary School
- Brooks Magnet Elementary School
- Broughton Magnet High School
- Bryan Road Elementary School
- Buckhorn Creek Elementary School
- Bugg Magnet Elementary School
- Carnage Magnet Middle School
- Carpenter Elementary School
- Carroll Magnet Middle School
- Carver Elementary School
- Cary Elementary School
- Cary High School
- Cedar Fork Elementary School
- Centennial Campus Magnet Middle School
- Combs Magnet Elementary School
- Conn Magnet Elementary School
- Connections Academy Middle School
- Creech Road Elementary School
- Crossroads FLEX High School
- Davis Drive Elementary School
- Davis Drive Middle School
- Dillard Drive Magnet Elementary School
- Dillard Drive Magnet Middle School
- Douglas Magnet Elementary School
- Durant Road Elementary School
- Durant Road Middle School
- Early Learning Center at Memory Road
- East Cary Magnet Middle School
- East Garner Elementary School
- East Garner Magnet Middle School
- East Millbrook Magnet Middle School
- East Wake High School
- Enloe Magnet High School
- Farmington Woods Magnet Elementary School
- Felton Grove High School
- Forest Pines Drive Elementary School
- Forestville Road Elementary School
- Fox Road Magnet Elementary School
- Fuller Magnet Elementary School
- Fuquay-Varina Elementary School
- Fuquay-Varina High School
- Fuquay-Varina Middle School
- Garner Magnet High School
- Graduation 2021
- Green Hope Elementary School
- Green Hope High School
- Green Level High School
- Green Magnet Elementary School
- Guides to Technology
- Harris Creek Elementary School
- Herbert Akins Road Elementary School
- Herbert Akins Middle School
- Heritage Elementary School
- Heritage High School
- Heritage Middle School
- Highcroft Drive Elementary School
- Hilburn Academy
- Hodge Road Magnet Elementary School
- Holly Grove Elementary School
- Holly Grove Middle School
- Holly Ridge Elementary School
- Holly Ridge Middle School
- Holly Springs Elementary School
- Holly Springs High School
- Hortons Creek Elementary School
- Hunter Magnet Elementary School
- Jeffreys Grove Magnet Elementary School
- Jones Dairy Elementary School
- Joyner Magnet Elementary School
- Kingswood Magnet Elementary School
- Knightdale Elementary School
- Knightdale High School
- Lacy Elementary School
- Lake Myra Elementary School
- Laurel Park Elementary School
- Lead Mine Elementary School
- Leesville Road Elementary School
- Leesville Road High School
- Leesville Road Middle School
- Ligon Magnet Middle School
- Lincoln Heights Magnet Elementary School
- Lockhart Elementary School
- Longview School
- Lufkin Road Middle School
- Lynn Road Elementary School
- Martin Magnet Middle School
- Middle Creek Elementary School
- Middle Creek High School
- Millbrook Magnet Elementary School
- Millbrook Magnet High School
- Mills Park Elementary School
- Mills Park Middle School
- Moore Square Magnet Middle School
- Morrisville Elementary School
- Mount Vernon Middle School
- Neuse River Middle School
- North Forest Pines Elementary School
- North Garner Middle School
- North Ridge Elementary School
- North Wake College & Career Academy
- Northwoods Elementary School
- Oak Grove Elementary School
- Oakview Elementary School
- Oberlin Magnet Middle School
- Olds Elementary School
- Olive Chapel Elementary School
- Panther Creek High School
- Parkside Elementary School
- Partnership Elementary School
- Penny Road Elementary School
- Phillips High School
- Pine Hollow Middle School
- Pleasant Grove Elementary School
- Pleasant Plains Elementary School
- Pleasant Union Elementary School
- Poe Magnet Elementary School
- Powell Magnet Elementary School
- Project Enlightenment
- Rand Road Elementary School
- Reedy Creek Elementary School
- Reedy Creek Magnet Middle School Center for the Digital Sciences
- Rex Road Elementary School
- Richland Creek Elementary School
- River Bend Elementary School
- River Bend Middle School
- River Oaks Middle School
- Rogers Lane Elementary School
- Rolesville Elementary School
- Rolesville High School
- Rolesville Middle School
- Root Elementary School
- Salem Elementary School
- Salem Middle School
- Sanderson High School
- Sanford Creek Elementary School
- SCORE Academy
- Scotts Ridge Elementary School
- Smith Magnet Elementary School
- South Garner High School
- South Lakes Elementary School
- Southeast Raleigh Elementary School
- Southeast Raleigh Magnet High School
- Stough Magnet Elementary School
- Swift Creek Elementary School
- Sycamore Creek Elementary School
- Timber Drive Elementary School
- Turner Creek Elementary School
- Underwood Magnet Elementary School
- Vance Elementary School
- Vandora Springs Elementary School
- Vernon Malone College & Career Academy
- Virtual Academy Orientation
- Wake Early College of Health and Sciences
- Wake Early College of Information and Biotechnologies
- Wake Forest High School
- Wake Forest iSTEM Magnet Elementary School
- Wake Forest Middle School
- Wake STEM Early College High School
- Wake Young Men's Leadership Academy
- Wake Young Women's Leadership Academy
- Wakefield Elementary School
- Wakefield High School
- Wakefield Middle School
- Wakelon Elementary School
- Walnut Creek Elementary School
- Washington Magnet Elementary School
- Weatherstone Elementary School
- Wendell Elementary School
- Wendell Middle School
- West Cary Middle School
- West Lake Elementary School
- West Lake Middle School
- West Millbrook Middle School
- White Oak Elementary School
- Wilburn Elementary School
- Wildwood Forest Elementary School
- Wiley Magnet Elementary School
- Willow Spring High School
- Willow Springs Elementary School
- Woods Creek Elementary School
- Yates Mill Elementary School
- York Elementary School
- Zebulon Magnet Elementary School
- Zebulon Magnet Middle School
