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Teacher Tech Tips
WCPSS Help Desk Information:
Phone Number: 919-664-5700
Email: helpdesk@wcpss.net
Wake County Technology Website/Information: WCPSS Technology Site
Wake ID & Network Password:
-How to Reset Students Passwords in your Teacher Wake ID Portal: Video: Reset Wake ID Password
Written Directions: Directions on How To Reset Passwords
-How to Reset Students Passwords for Network: Video: Reset Network Password
How to Load Printers:
-Directions on How to Load Printers on Computers: Directions for Printers
Directions on How To Put in a Help Desk Ticket:
Video on How to Submit a Help Desk Ticket
Digital Resources Approval
Tech Tutorials
Student Email Troubleshooting:
Google Tips:
How to Force To Make A Copy in Google Forms/Docs
Video on How to Set Up a Google Meet
Google Meet: Quick Start Guide for Staff
Best Practices for Using Google Meet for Students & Teachers
Google Meet: Quick Start Guide for Students
How to Add Materials to Google Classroom
How to Create an Assignment/ Add a Topic in Google Classroom
How to Turn In Google Classroom Assignments
How to Use WCPSS Digital Resource Library:
WCPSS Digital Resource Library
Troubleshooting Laptops:
Issue: If mouse or sound doesn't work...
Solution: Try to restart device
Issue: No logins available
Solution: Hit F8
Airplane Mode: OFF
Wireless Radio: ON
Bluetooth: OFF