Student Webmail

Frequently asked questions

Need help? Check to see if your question has been addressed in the Quick Start Guide (PDF)

  • Where do I go to check my email?
    https://webmail.students.wcpss.net
  • Why do I need to reset my password? 
    For security, all students must reset their passwords after logging in for the first time.
  • What’s my login information? 
    Please contact the student email staff member for your login information.
  • I am locked out of my account. Can I reset my password?
    School staff can help you reset your password.
  • I am having other problems logging in.
    School staff may be able to help you; If not, school staff can request assistance from district support staff.
  • Why do I get a blank screen in Internet Explorer?
    Internet Explorer 10 will need to use “compatibility view” mode to view email. This is located under the tools menu.
  • What if your parent does not want you to have a WCPSS email address?
    A parent who does not want their child to have an email address can opt out of the service by contacting the school.
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