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How to Report a Broken WCPSS Device



  1. Visit

  2. Complete the online form.

  3. You will be contacted by the WCPSS technology department to troubleshoot and help to resolve the issue.

  4. If the issue cannot be resolved, a replacement will be ordered.

  5. The replacement will be checked out to the student and sent to the school.

  6. The school will contact you to swap the broken device for the replacement.