Wake County has created a website for technical help. You can access that full website here.
Below are some quick links to take you directly to some of the answers to questions you may have.
Internet Security Sign In (the green box that pops up sometimes)
Logging in to the Wake ID Portal (Grades K-2)
Logging in to the Wake ID Portal (Grades 3-5)
--Clearing Cookies (this helps with slow loading and accessibility)
--Resetting your Chromebook (this should be a last resort if nothing else works)
Ms. Starkey also has information on her website that may answer questions. That site is located here.
You can email Ms. Starkey at firstname.lastname@example.org with any technical questions.