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This page is dedicated to providing families with tutorials and guides as we journey through our remote learning together.
WCPSS Technology Support For Families
Have a technical issue?
Contact the Help Desk through the online system at StudentTechHelp.wcpss.net.
Call our Help Desk at 919-694-8100 (the HelpDesk will be staffed to take calls weekdays from 7:00am -5:00pm)
Parent Remote Learning Resource Videos
How to Log In To the Wake ID Portal
How to Troubleshoot Student Access Issues
Parent Google Classroom & Meeting Videos
How to Navigate Google Classroom Basics
How to Submit Assignments in Google Classroom
How to Submit a Google Quiz in Google Classroom
How to Access Google Meet as Students
Helpful Parent Guides for Dreambox
Accessing Dreambox Family Dashboard Video
Accessing Dreambox Family Dashboard (Slides)
WCPSS Remote Learning Website
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