Technical Support Q&A

  • Can I edit my website on my tablet or smart phone?

    Posted by:

    At this time, we would not recommend using your tablet or smart phone. The site manager Windows isn't supported in a mobile version.

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  • What is the best browser to use when editing my Schoolwires site?

    Posted by:

    Schoolwires supports Firefox, Safari and Google Chrome for editing. However there are some sizing issues that occasionally occur in Google Chrome in the Calendar app. 

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  • I'm working in an app and it won't save. What do I do?

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    This issue has arisen with the FlexEditor App. The app isn’t saving there due to an unsupported HTML code. While it is a good thing that the app doesn’t save with unsupported code, it can be a headache for the user. Solution: Select the HTML (found at the bottom of the editor) and look for a tag that looks like <bg sound>. Remove this tag anywhere you see it. Then Re-Save.

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  • How to add my Twitter Feed to my Homepage?

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    1. Go to www.twitter.com and log in.

    2. Go to Profile and settings (top right hand corne of Twitter, click on your profile picture). Click on Settings.

    3. Go to Widgets.

    4. Click Create New.

    5. You can adjust the look of your Twitter feed.

    6. Then click Create Widget.

    7. Copy the code.

    8. In Schoolwires, add an Embed Code App to your page. This can be on the homepage, just place the Embed Code app in one of the reserved regions.

    9. Paste the code from Twitter into the Embed Code app and Save.

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  • Can I copy pages from other school's sites?

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    No, you can only copy a page in your own site. However, WCPSS has built content that can be shared and automatically updated for you. Ex: the school calendars, snow make-up days, school meals, transportation and more. View our Shared Apps.

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  • How do I add shared Content?

    Posted by:

    On the page you want to add it, you need to add the app that you want to have on the page, use the find option to search for these. Example: Call to Action App, search for Makeup Days.

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  • Can I change content in the district shared apps?

    Posted by:

    No, the content is centrally located and must be changed by the district. If you have specific content that pertains to your school that you would like to add to page that has district shared content, feel free to do so by adding an additional app with your content. 

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  • How do I turn on titles for my apps?

    Posted by:

    For each app, you want to name the app as you want it to be displayed. Go to Options and check the box for Show the app name on my page.

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  • How do I show the navigation on the left side?

    Posted by:

    Under the channel for those pages, right click on the options button and go to Page Options. Make sure the box for No left Navigation is unchecked.

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  • How do I redirect a page to a website outside my site?

    Posted by:

    Go to Actions under the Section workspace, then select page options. You can then copy and paste the website URL into the Map Page to Web Address box.

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  • How to set a web page to open in a new window?

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    When mapping a page to another URL, you want to ensure that the destination file or website opens in a New Window. This ensures an automatic reture to your website when the end-user closes the destination window.

    Here's how you set the Map Page option to open in a New Window.

    In Site Manager, navigate to the Section Workspace that contains the Page you wish to map to a file or website.
    Click Actions to the right of the Page.
    Select Page Options from the drop-down list. The Page Options window displays.
    Type "target=_blank at the end of the URL in the Map Section to Web Address field.
    Click Save. The Section Workspace displays in the Summary tab.


    Note: "target=_blank will not display in the Map Page to Web Address field when you return to the Page Options. The system will still know to open the URL in a New Window. 

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