WCPSS has put new practices into place for the 2014-15 school year with the goal of improving bus service for families.
Families new to Wake County enrolling in school and current families who will be first time users of bus service in 2014-15 will be required to request transportation service. The requests must be completed approximately one month before the start of your child's school to receive first day service.
Families are assigned transportation to their address of record.
Use Customer Support to ask questions and share concerns about your child's exisiting bus service, such as: their route or stop time, the driver, safety, student behavior, bus crowding, on time performance, lost items and any concern that doesn't have a specific form.
Request a bus stop change allows you to request the following: the relocation of an existing bus stop for safety reasons, an alternative bus stop for before or after school care, a new bus stop because you have moved, or service for an ineligible student.
Sign up for bus service is only for students who have enrolled for the 2014-15 school year, are eligible for bus transportation, and wish to use the service.
What's your bus stop? provides bus routes for each school. Please check to find your child's bus stop.