Transportation

Questions about your child's school bus

Your first resource is your child's school, which you should notify of any changes affecting your child's use of transportation or contact if, for example, the bus seems to be running late.
Look up your child's school phone number. >

Requests for a bus stop or route change

If you're not satisfied with your child's stop or route, request a change online.
Submit a transportation service request online. >

Changes to your child's pick up or drop off location

Notify your child's school of any changes to your child's pick-up or drop-off location, and they will in turn notify the transportation department. The transportation department can only honor changes in addresses from the student’s school or from the special education services department.
Look up your child's school phone number. >

Questions about your child's bus route

Ask a question or provide feedback online. We forward your request, question or feedback to the school or transportation staff member who can best respond to your concern.
Submit questions or feedback online. >

Urgent concerns

If your child is missing, call 911 or (919) 856-1911 (WCPSS emergency security). If you have an urgent concern about your child's bus or route, call the district office for your school. Our schools are grouped into 15 districts with transportation managers in charge of serving our students.
Locate your district office here. >