Compensation Services

Calendars | Forms | Personal Tax Information | Benefits Qualifying Events
Annuities | Dental | Flexible Benefits | Flexible Spending Accounts | Health | Long Term Care | Met Life | Retirement | Vision

3600 Wake Forest Road, Raleigh, NC 27611-8041
"Our mission is to provide quality service and support to all employees"

Online Information Request Form

Benefits

The Benefits Section of Compensation Services can assist employees with insurance enrollment, changes and benefits-related payroll deductions:
  • Inquiries may be made by email to benefits@wcpss.net
  • Email should include employee name
  • Employee number or last 5 digits of SSN
  • Questions regarding investment options, insurance coverage or claims may be directed to the insurance carrier

Forms received after the 10th of each month will process with the following month's payroll.

Payroll

The Payroll Section of Compensation Services can assist employees with the following:
  • Compensatory Time
  • Direct Deposit transactions
  • Duplicate W-2 tax forms
  • Duplicate Statement of Earnings
  • Overtime
  • Payroll Deductions
  • Salary Overpayments
  • Timesheets
  • Updating Tax Information
  • Wage Garnishments
Inquiries may be made by email that should include the following information:
  • Employee name
  • Employee number or last 5 digits of SSN
  • Employee school or department location
  • Address to payroll@wcpss.net
Voluntary Payroll Deductions:
  • Arts Council
  • NCAE Dues
  • NCAE Voluntary Deductions
  • PENC Dues
  • SENC Dues
  • Teamsters Dues
  • United Way
  • Wake Education Partnership

The State Employees' Credit Union is also available to all employees. WCPSS has been authorized by the Board of Education to allow payroll deductions for financial arrangements made with the credit union.

NCSECU website: http://www.ncsecu.org
 

Employees making changes to their voluntary payroll deductions should contact their vendor or financial institution direclty.

Health Insurance

The NC State Health Plan offers several insurance plans that are available to the following:
  • Permanent full-time employees working 30 or more hours per week
  • Permanent part-time employees who are employed at least 50%
  • Employees in a job-share position

State Health Plan

The following health insurance plans are available and administered by Blue Cross Blue Shield of NC:
  • Smart Choice PPO Basic 70/30
  • Smart Choice PPO 80/20
  • Smart Choice PPO Plus 90/10
Enrollment:
  • Eligible employees and dependents may enroll with thirty (30) days of hire
  • LATE enrollment is subject to a twelve (12) month waiting period with pre-existing conditions
  • Payroll deductions available on a pre-tax basis
  • Annual Enrollment is to be determined
Detailed Information: http://statehealthplan.state.nc.us
Customer Service: (888) 234-2416
 

All forms, except claim forms, may be submitted to Compensation Services via mail, courier or fax (919) 713-0680

Long Term Care Insurance

An insurance plan offered by the NC State Health Plan that is administered by Prudential and available to the following:
  • Permanent full-time employees working 30 or more hours per week
  • Permanent part-time employees who are employed at least 50%
  • Employees in a job-share position
Enrollment:
  • Eligible employees may enroll by contacting Prudential directly
  • Payroll deduction is not available
Online Access and Enrollment: www.gltc.prudential.com
  • Group Plan - stateplan
  • Password - stateplanltc
Detailed Information: www.gltc.prudential.com
Customer Service: (800) 732-0416
 

Forms may be submitted directly to Prudential.

Dental Insurance

A self-funded dental plan that is administered by Wells Fargo TPA and available to the following:
  • Employees enrolled in the Teachers' and State Employees' Retirement System
  • Permanent full-time employees working 30 or more hours per week
  • Employees in a job-share position
Enrollment:
  • Eligible employees and dependents may enroll with thirty-one (31) days of hire
  • LATE enrollment is subject to restrictions
  • Annual Enrollment Period currently held during the month of October
  • Payroll deductions on a post-tax basis*
  • Conversion to pre-tax is available on an annual basis

Detailed information: www.wellsfargo.com/tpa
Customer Service: (800) 624-8605
*Conversion to pre-tax is available during Colonial's Annual Enrollment

Enrollment and change forms may be submitted to Compensation Services via mail, courier or fax (919) 713-0680

WCPSS Flexible Benefits, IRS Section 125

This plan is administered by the Colonial Life and Accident Insurance Company and is available to the following:
  • Employees enrolled in the Teachers' and State Employees' Retirement System
  • Permanent full-time employees working 30 or more hours per week
  • Employees in a job-share position
Enrollment:
  • Eligible employees and dependents may enroll during Colonial's Annual Enrollment
  • Participation requires employee hire date to be no later than September 1
  • Annual Enrollment Period currently held during the months of September, October and November
  • Online Enrollment available: https://harmonyenroll.coloniallife.com
    • Log On User Name is WCS + 6 digit Employee Id (ex. WCS000123)
    • Log On Password is first letter of first name + last name + 4 digit year of birth (ex. jdoe1990)
    • Harmony Help Desk (866) 875-4772
Pre-Tax Plans
Flexible Spending Accounts
Premium Conversion Plans
Dependendent Day Care
Cancer Insurance/Intensive Care
Medical Reimbursement
Dental Insurance
Vision Insurance
Post-Tax Plans
Non-Qualified Insurance Plans
Accident
Disability
Critical Illness
Identity Theft & Legal Plan
Medical Bridge
Universal & Term Life
 

Detailed Information: http://www.piercegroupbenefits.com/clients/wakecountyschools/
NC Service Center: (888) 662-7500
Annual Enrollment: (919) 577-0700
website: http://www.coloniallife.com
Colonial Customer Service: (800) 325-4368
Claims: (800) 9325

 

Annual Enrollment/Coverage Questions may be addressed to the Pierce Group at (919) 577-0700.

Flexible Spending Accounts

Benefit members should contact Ameriflex, LLC with questions regarding:
  • Forms
  • General Information
  • Claims
  • Lost debit cards

Detailed Information: www.flex125.com
Online Personal Account Information: www.mbicard.com
Employer Id: amfwcpss
Customer Service: (888) 868-3539
Fax: (856) 631-1020
Email: service@flex125.com

 

Accounts expire each December 31st. Funds placed in a flexible spending account & not used during the plan year will be lost.

Vision Insurance

Two Vision Care Plans are offered that is administered by National Guardian Life Insurance Company and available to:
  • Permanent full-time employees working 30 or more hours per week
  • Employees in a job-share position
Enrollment:
  • Annual Enrollment available during Colonial's Annual Enrollment
  • Participation requires employee hire date to be no later than September 1
  • Online Enrollment available: https://harmonyenroll.coloniallife.com
    • Log On User Name is WCS + 6 digit Employee Id (ex. WCS000123)
    • Log On Password is first letter of first name + last name + 4 digit year of birth (ex. jdoe1990)
    • Harmony Help Desk (866) 875-4772
Detailed Information: http://www.superiorvision.com
Purchase Contact Lenses Online: http://www.svcontacts.com/
Customer Service: (800) 507-3800
 

Qualifying Event Changes for Vision may be submitted to Compensation Services via mail, courier or fax (919) 713-0680

Personal Tax Information

2007 Tax Information (PDF - 40k)
W-2 Box by Box Guide (Excel - 36k)
Federal Taxes: http://www.irs.gov/
State Taxes: http://www.dor.state.nc.us/
Social Security & Medicare: http://www.ssa.gov/
Tax Calculator: http://www.irs.gov/
 

Tax forms may be submitted to Compensation Services via mail, courier or fax (919) 850-1710

Qualifying Events

Employee elections for insurance plans will remain in effect throughout the plan year and may be changed when one of the following events occur:
  • Change to legal marital status
  • Birth, death or adoption
  • Termination or commencement of employment
  • Change to hours of employment involving loss or addition of insurance benefits
  • Dependents cease or commence to satisfy requirements for coverage due to age
  • Dependents cease or commence to satisfy requirements for coverage due to student status
  • Entitled to Medicaid, Medicare Part A or Medicare Part B
  • Return from unpaid leave of absence or military leave
  • Mandate by court order involving insurance provisions

Qualifying Event Changes should be reported within (30) days of an event. Proof of event may be required.

Metropolitan Life Insurance

Group Universal Life Insurance is available on a voluntary, self-paid basis and available to:
  • Permanent full-time employees working 30 or more hours per week
  • Employees in a job-share position
  • Employed for ninety (90) days
Enrollment:
  • Thirty (30) day enrollment period begins after ninety (90) days of employment
  • Pre-existing conditions do not apply
  • If hospitalized within this period, evidence of good health must be received prior to beginning coverage
  • Payroll Deduction available on a post-tax basis
  • LATE enrollment is subject to review of medical history
Enrollment Packets are also available by contacting Compensation Services:
  • Email: benefits@wcpss.net
  • Phone (919) 850-8950
Detailed Information: http://www.metlife.com
Customer Service: (800) 438-6388
 

Changes & updates may be made directly with MetLife.

Retirement

NC State Retirement System

The Teachers' and State Employees' Retirement System allows for contributions to an account for each permanent full-time and job-share employee:
  • Contributions are withheld at 6% of gross wages
  • Payroll deductions available on a pre-tax basis

Detailed information:  http://www.treasurer.state.nc.us
Active Employees: (919) 807-3050
Retired Employees:  (919) 919-733-4191 or (877) 733-4191
E-mail Address: nc.retirement@nctreasurer.com
 

Employees comtemplating full retirement may contact the WCPSS Human Resources Retirement Specialist during normal business hours.

Supplemental Retirement 401(k) Plan

A retirement plan, administered by Prudential, is available to the following:
  • Employees enrolled in the Teachers' and State Employees' Retirement System 
  • Permanent full-time employees working 30 hours or more per week
  • Employees in a job-share position

Enrollment is available to eligible employees by contacting Prudential directly
  • Payroll deductions available on pre-tax basis
  • No employer matching contributions
  • Loan provisions available with loan payment by payroll deduction

Detailed information and forms:  www.nc401k.prudential.com
Member Services:  (866) 624-0151
E-mail:  nc401k@prudential.com
 

Catch-up Deferred Contribution & One Time Deferral Forms must be sumbitted prior to November 15th of each calendar year.

Tax Sheltered 403(b) Annuities

Tax sheltered annuities are available from vendors approved by the Board of Education:
  • Arrangements should be made directly with the vendor
  • Payroll deductions available on pre-tax basis
Approved Vendors
The Equitable
AXA Advisors
(919) 954-1854
General American Life Insurance
(800) 237-8872
(800) 684-1880
Great American Life Insurance
(800) 854-3649
Horace Mann Life Insurance Co.
(217) 789-2500
IDS Life Insurance Company
American Express
(612) 671-3131
Life Insurance of the Southwest
ValuTeachers
(214) 638-7100
Lincoln National Life Insurance
(800) 454-6265
MetLife Resources
(800) 492-3553 ext. 1226
NEA Valuebuilder Investment Svc
Security Benefit
(800) 325-6434
Northern Life Insurance Company
ING Northern
(877) 884-5050

Pioneer Family of Mutual Funds
(800) 622-0176
Important Notice (PDF - 58k)

Transamerica Life Ins. & Annuity
(800) 237-8872
(800) 684-1880
VALIC
The Variable Annuity Life Ins. Co.
(800) 448-2542  

 

Catch-up Deferred Contribution Forms must be sumbitted to Benefits prior to November 15th of each calendar year.

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Last Update: June 25, 2008