Compensation Services

eBenefitsNOW / HRinTouch

• https://wcpss.hrintouch.com
• Follow instructions for User Id and Password
• May be prompted to change password
• May be prompted to accept or consent to use electronic processing of personal data
• Use the Quick Links Menu for eBenefitsNOW

New Hire employees and employees with an assignment change or leave of absence that can not access eBenefitsNOW should contact Human Resources:

• Update eligibility status for insurance benefits
• Set up user id and password

State Health Plan Annual Enrollment

• Annual enrollment: not available
• Online enrollment: https://wcpss.hrintouch.com
• Instructions (PDF - 49k)
• Plan Comparison (PDF - 212k)
• FAQ (PDF - 77k)
• Information: www.shpnc.org

WCPSS Flexible Benefits Plan

• Annual enrollment: not available
• Plan Information: www.piercegroupbenefits.com
• Refer to Client Log In - Find Your Employer by typing WAKE
• Enrollment Instructions (PDF - 41k)
• Contact information (PDF - 114k)

Change Requests

• Mandatory online change requests: https://wcpss.hrintouch.com
• Navigation assistance (855) 859-0966
• Benefits questions (888) 234-2416
• Processing questions: Email benefits@wcpss.net
• Must be requested within thirty (30) days of a Qualifying Life Event
• Online Instructions (PDF - 47k)
• Adding Newborns to a health plan (PDF - 82k)

• Online requests not available
• Forms: www.piercegroupbenefits.com
• Contact information (PDF - 114k)